Case Studies – British Holiday & Home Parks Association Case Study

Chiltern Consulting, delivering Health and Safety guidance across an industry.

Deputy Director General, Joan Clark, describes the value that Chiltern Consulting provides to the organisation as significant. “As a trade association,” she says, “one of our key roles is to provide best practice guidance to our members. Chiltern Consulting are the people we go to when we need to offer health and safety advice on everything from gas and electricity to food, swimming pools and the moving and siting of caravans. There is no doubt that BH&HPA members are able to minimise the risks to customers and staff through the work that Chiltern Consulting delivers on our behalf.”

The relationship between the two organisations goes back a long way and the advice offered by Chiltern Consulting ranges from the general to the very specific: from the regular articles that Chiltern Consulting contributes to the Association’s bi-monthly trade journal to the frontline support and guidance service offered to BH&HPA’s members. Joan Clark continues, “Chiltern Consulting really adds value to the service we offer BH&HPA members. We are able to refer them to Chiltern for assistance with H&S law, in addressing specific issues and to provide direct assistance in the very rare event of an incident. This service is essential to the Association’s role in truly looking after our members’ interests.”

Chiltern Consulting also plays an important role in helping the BH&HPA make health and safety legislation accessible to its membership. A key part of the BH&HPA’s handbook, or the park manager’s ‘bible’, is devoted to the legislation relevant to keeping caravan parks and holiday homes safe. Guidance which Jackie Gawen of Chiltern Consulting keeps updated. As Joan Clark says, “With anything to do with health and safety, we go to Jackie and her colleagues at Chiltern. Having Jackie as our National Adviser gives us confidence that we are extending the latest and most relevant information to our members.”

Another area where the expertise of Chiltern Consulting proves invaluable is, according to Joan Clark, within the lobby. If the Government is looking to change legislation around anything to do with health and safety on holiday and residential parks, Chiltern Consulting is the Association’s expert advocate. Similarly, Joan Clark explains, “when the Standards bodies in the UK or Europe, such as the BSI or CEN, decide to create a new standard, as they did recently for swimming pools, Jackie Gawen joins the debate to ensure the practical needs of parks are taken into consideration”

As Joan Clark concludes, “Chiltern Consulting are an integral part of the Association’s team. BH&HPA members regard the support and advice Chiltern offer as a real benefit of their membership. The relationship is something which we certainly value.

This entry was posted in Case Studies. Bookmark the permalink.

Comments are closed.

Case Studies – British Holiday & Home Parks Association Case Study

Chiltern Consulting, delivering Health and Safety guidance across an industry.

Deputy Director General, Joan Clark, describes the value that Chiltern Consulting provides to the organisation as significant. “As a trade association,” she says, “one of our key roles is to provide best practice guidance to our members. Chiltern Consulting are the people we go to when we need to offer health and safety advice on everything from gas and electricity to food, swimming pools and the moving and siting of caravans. There is no doubt that BH&HPA members are able to minimise the risks to customers and staff through the work that Chiltern Consulting delivers on our behalf.”

The relationship between the two organisations goes back a long way and the advice offered by Chiltern Consulting ranges from the general to the very specific: from the regular articles that Chiltern Consulting contributes to the Association’s bi-monthly trade journal to the frontline support and guidance service offered to BH&HPA’s members. Joan Clark continues, “Chiltern Consulting really adds value to the service we offer BH&HPA members. We are able to refer them to Chiltern for assistance with H&S law, in addressing specific issues and to provide direct assistance in the very rare event of an incident. This service is essential to the Association’s role in truly looking after our members’ interests.”

Chiltern Consulting also plays an important role in helping the BH&HPA make health and safety legislation accessible to its membership. A key part of the BH&HPA’s handbook, or the park manager’s ‘bible’, is devoted to the legislation relevant to keeping caravan parks and holiday homes safe. Guidance which Jackie Gawen of Chiltern Consulting keeps updated. As Joan Clark says, “With anything to do with health and safety, we go to Jackie and her colleagues at Chiltern. Having Jackie as our National Adviser gives us confidence that we are extending the latest and most relevant information to our members.”

Another area where the expertise of Chiltern Consulting proves invaluable is, according to Joan Clark, within the lobby. If the Government is looking to change legislation around anything to do with health and safety on holiday and residential parks, Chiltern Consulting is the Association’s expert advocate. Similarly, Joan Clark explains, “when the Standards bodies in the UK or Europe, such as the BSI or CEN, decide to create a new standard, as they did recently for swimming pools, Jackie Gawen joins the debate to ensure the practical needs of parks are taken into consideration”

As Joan Clark concludes, “Chiltern Consulting are an integral part of the Association’s team. BH&HPA members regard the support and advice Chiltern offer as a real benefit of their membership. The relationship is something which we certainly value.

This entry was posted in Case Studies. Bookmark the permalink.

Comments are closed.